The world's leading enterprises have a strong competitive edge, it is important that they always focus on the quality of this is both a challenge and the opportunity to improve the management, development of science and technology, and constantly open up the quality of new areas and potential direction , To produce higher quality products.
US Motorola uses Sigma formula to control product quality
US Motorola has been in the mid-80s to Sigma management formula applied to the quality management has been 10 years, the implementation of Sigma management is the key to the collection of two kinds of information: that customers need what kind of products and company products. The first job is usually done by investigation; the second task requires a process to be decomposed into individual processes and then the residual rate of each process is determined. Motorola in the application of Sigma management formula, the first training of a number of workers backbone, to teach them advanced statistical technology, and then by these workers to promote this management to the entire company. Sigma management formula is a fundamental change in the way Motorola's quality management approach, the traditional quality management approach is to check the final product to determine product quality, and Sigma management formula is designed to control the entire production process. In terms of business management, the implementation of Sigma management means that the quality of the product rises from "acceptable management level" to "statistical program control". Motorola products are composed of hundreds of thousands of components, the focus of quality control from the final product to the entire production process, greatly reducing the number of defective products, improve the accuracy of electronic products.
DuPont 1% = 100% quality management formula
In the DuPont high-level decision-making and management personnel, circulating a formula: 1% = 100%. This seemingly absurd formula, but directly out of the company's strict attitude towards the quality of their products, they believe that if the 100 products in the 99 good, but as long as there is an error, it can only be considered first-class goods (in DuPont Of the quality level, the first grade is classified as defective). Because, in the eyes of consumers who buy only one of the wrong products, your product quality is not high, after his publicity, there will be more people think that all your products are problematic. To this end, DuPont continuously upgrade product quality. 80 years later, the company has proposed to achieve the quality of "zero error" goal, to eliminate the principle of bad products, so that all the DuPont 100% to achieve excellent grades. Since then, they use of scientific management, the use of advanced machinery and equipment, in particular, focus on the introduction of computer control mechanism, so that product quality and excellent rate of rising, and soon achieved a "zero error" quality objectives.
US HP company "would rather improperly one, but the quality of the first" quality slogan
Meaning that in product development, you can not dispute, do not catch up with fashion, but the quality of the product must be maintained fine. To this end, the company's quality management from the product design, development phase began to start, and to the production and sales of the whole process, and then feedback back to the design department. This closed-circuit network-like management, requiring the design, production and sales departments responsible for the quality of the joint, and not a department responsible for the inspection. In the design and production stage, the technical staff often the product of the normal work of the temperature, humidity, vibration and other limit parameters added to the product, intended to make the product failure, and then analyze the failure process and mechanism to obtain an important clue to eliminate product risks,
And take the correct measures to make the product in the normal working conditions under the quality of long-term guarantee. The company also has more than 180 countries in the world with more than 180 distribution offices, and provides the distribution department must regularly report on customer response to product quality, to provide the quality analysis report. These information quickly feedback back to the information sector, so that the new model in the quality of a higher level.
US Western Telecom from the customer's eyes looking for product quality defects
The telecommunications company specifically employs 1,100 inspectors to oversee the quality management work on the production line. Its quality management methods are similar to HP. The inspector regularly inspects the production equipment of the product parts, repairs the unqualified, and lists the wrong number as a chart to understand the product status. If the error is too much, the inspectors report the situation to the supervisor and supervise the immediate stop of the production operation until the crux of the problem is resolved and the production is resumed. Inspectors keep abreast of the operations on the production line and report to the supervisors in detail. The supervisor is responsible for maintaining the double responsibility of product quality and production. The quality inspection personnel have checked the product and the product inspectors have made the most thorough inspection. In addition to the quality management department, there is a maintenance center in the capital of Georgia that is responsible for repairing and testing the product. Every five weeks, the product inspection department prepares two reports based on the inspection, a factory manager or an executive manager, and a transfer company president. As the product inspection system is complete, so as to establish a good reputation in the customer.
Brilliance Automotive's "Excellence" quality principle
100 years, "excellence" has been the purpose of the company, to implement the entire production and operation process. To ensure product quality, the company from top to bottom to form a quality control, supervision network, engage in the production of workers have 1/7 is the quality control and inspection, a single engine will go through 42 tests. There are more than 1,300 staff members who have checked the supply of spare parts. Company regulations: If a box has a part of the failure to return all.
Japan Seiko Enterprise Group's "Global Quality Guarantee"
Seiko Enterprise Group from the 50's began to implement a comprehensive quality management system. Various companies and factories have established quality management agencies. From the general manager to the general staff, from the production field to the sales department are put into the quality management activities. In the workshop, every 8 people to form a quality management team, the group has good suggestions, may at any time fill out the card report, once adopted, according to the economic benefits to give a certain bonus. Seiko watches assembled, to be sent to the laboratory repeated high temperature, low temperature, light, heat, shock, anti-magnetic, shock, water and dust and more than 700 practical analog experiments, all kinds of experiments are considered qualified. Moreover, Seiko Enterprise Group sales of Seiko brand products are attached to the "global quality assurance", but also through the world around the watch repair point for consumers to provide a good after-sales service. The world's leading enterprises have a strong competitive edge, it is important that they always focus on the quality of this is both a challenge and the opportunity to improve the management, development of science and technology, and constantly open up the quality of new areas and potential direction , To produce higher quality products.
US Motorola uses Sigma formula to control product quality
US Motorola has been in the mid-80s to Sigma management formula applied to the quality management has been 10 years, the implementation of Sigma management is the key to the collection of two kinds of information: that customers need what kind of products and company products. The first job is usually done by investigation; the second task requires a process to be decomposed into individual processes and then the residual rate of each process is determined. Motorola in the application of Sigma management formula, the first training of a number of workers backbone, to teach them advanced statistical technology, and then by these workers to promote this management to the entire company. Sigma management formula is a fundamental change in the way Motorola's quality management approach, the traditional quality management approach is to check the final product to determine product quality, and Sigma management formula is designed to control the entire production process. In terms of business management, the implementation of Sigma management means that the quality of the product rises from "acceptable management level" to "statistical program control". Motorola products are composed of hundreds of thousands of components, the focus of quality control from the final product to the entire production process, greatly reducing the number of defective products, improve the accuracy of electronic products.
DuPont 1% = 100% quality management formula
In the DuPont high-level decision-making and management personnel, circulating a formula: 1% = 100%. This seemingly absurd formula, but directly out of the company's strict attitude towards the quality of their products, they believe that if the 100 products in the 99 good, but as long as there is an error, it can only be considered first-class goods (in DuPont Of the quality level, the first grade is classified as defective). Because, in the eyes of consumers who buy only one of the wrong products, your product quality is not high, after his publicity, there will be more people think that all your products are problematic. To this end, DuPont continuously upgrade product quality. 80 years later, the company has proposed to achieve the quality of "zero error" goal, to eliminate the principle of bad products, so that all the DuPont 100% to achieve excellent grades. Since then, they use of scientific management, the use of advanced machinery and equipment, in particular, focus on the introduction of computer control mechanism, so that product quality and excellent rate of rising, and soon achieved a "zero error" quality objectives.
US HP company "would rather improperly one, but the quality of the first" quality slogan
Meaning that in product development, you can not dispute, do not catch up with fashion, but the quality of the product must be maintained fine. To this end, the company's quality management from the product design, development phase began to start, and to the production and sales of the whole process, and then feedback back to the design department. This closed-circuit network-like management, requiring the design, production and sales departments responsible for the quality of the joint, and not a department responsible for the inspection. In the design and production stage, the technical staff often the product of the normal work of the temperature, humidity, vibration and other limit parameters added to the product, intended to make the product failure, and then analyze the failure process and mechanism to obtain an important clue to eliminate product risks,
And take the correct measures to make the product in the normal working conditions under the quality of long-term guarantee. The company also has more than 180 countries in the world with more than 180 distribution offices, and provides the distribution department must regularly report on customer response to product quality, to provide the quality analysis report. These information quickly feedback back to the information sector, so that the new model in the quality of a higher level.
US Western Telecom from the customer's eyes looking for product quality defects
The telecommunications company specifically employs 1,100 inspectors to oversee the quality management work on the production line. Its quality management methods are similar to HP. The inspector regularly inspects the production equipment of the product parts, repairs the unqualified, and lists the wrong number as a chart to understand the product status. If the error is too much, the inspectors report the situation to the supervisor and supervise the immediate stop of the production operation until the crux of the problem is resolved and the production is resumed. Inspectors keep abreast of the operations on the production line and report to the supervisors in detail. The supervisor is responsible for maintaining the double responsibility of product quality and production. The quality inspection personnel have checked the product and the product inspectors have made the most thorough inspection. In addition to the quality management department, there is a maintenance center in the capital of Georgia that is responsible for repairing and testing the product. Every five weeks, the product inspection department prepares two reports based on the inspection, a factory manager or an executive manager, and a transfer company president. As the product inspection system is complete, so as to establish a good reputation in the customer.
Brilliance Automotive's "Excellence" quality principle
100 years, "excellence" has been the purpose of the company, to implement the entire production and operation process. To ensure product quality, the company from top to bottom to form a quality control, supervision network, engage in the production of workers have 1/7 is the quality control and inspection, a single engine will go through 42 tests. There are more than 1,300 staff members who have checked the supply of spare parts. Company regulations: If a box has a part of the failure to return all.
Japan Seiko Enterprise Group's "Global Quality Guarantee"
Seiko Enterprise Group from the 50's began to implement a comprehensive quality management system. Various companies and factories have established quality management agencies. From the general manager to the general staff, from the production field to the sales department are put into the quality management activities. In the workshop, every 8 people to form a quality management team, the group has good suggestions, may at any time fill out the card report, once adopted, according to the economic benefits to give a certain bonus. Seiko watches assembled, to be sent to the laboratory repeated high temperature, low temperature, light, heat, shock, anti-magnetic, shock, water and dust and more than 700 practical analog experiments, all kinds of experiments are considered qualified. Moreover, Seiko Enterprise Group sales of Seiko brand products are attached to the "global quality assurance", but also through the world around the watch repair point for consumers to provide a good after-sales service.
